1. Overview
This Privacy Policy explains how Visant.AI collects, uses, and protects personal data when you use our hardware, software, or services.
2. Data We Collect
- Account data: name, email address, company, and billing information.
- Device data: camera identifiers, firmware versions, and diagnostic logs.
- Video & detection data: video frames, prompts, and analytic metadata submitted through the platform.
3. How We Use Data
- Provide and maintain the Visant.AI service.
- Send alerts, reports, and account communications.
- Improve accuracy and reliability through aggregated, de-identified analytics.
- Detect, prevent, and address security or technical issues.
4. Sharing & Disclosure
We do not sell personal data. We share information only with trusted subprocessors (cloud hosting, billing, support) bound by confidentiality commitments, or when required by law.
5. Data Retention
Video content is retained according to your plan configuration and then deleted or anonymized. Account metadata is stored as long as necessary to provide services and comply with legal obligations.
6. Security
We implement encryption in transit, role-based access, logging, and regular audits to protect data. No system is completely secure; notify us of any suspected vulnerability.
7. Your Rights
Depending on your jurisdiction, you may request access, correction, deletion, or portability of your personal data by emailing privacy@visant.ai.
8. International Transfers
Visant.AI may process data in the United States and other countries. We rely on approved transfer mechanisms such as Standard Contractual Clauses when data moves across borders.
9. Children
Our services are not directed to children under 16. If we learn that we have collected data from a minor, we will delete it promptly.
10. Changes
We may update this policy to reflect operational or legal requirements. We will post the new date above and, when changes are material, provide additional notice.
11. Contact
Questions about privacy can be sent to privacy@visant.ai or Visant.AI Privacy, 123 Innovation Way, Wilmington, DE 19801.